At The Mama Edna Project, we value your privacy and are committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains what data we collect when you interact with our website, thrift store, and community programs — how that data is used, and how you can exercise your rights.
1. Information We Collect
We collect information in two primary ways:
(a) Information You Provide Directly
- Forms & Applications: When you complete a volunteer form, contact form, or other submissions through our website, you may provide details such as your name, email address, phone number, mailing address, date of birth, and other relevant information.
- Donations: When you make a donation through our secure online platform, we collect your name, email, and payment details to process your contribution and issue receipts.
(b) Information Collected Automatically
- Analytics: We use website analytics tools (such as Microsoft Clarity or Google Analytics) to better understand how visitors use our site. These tools collect anonymous information such as page views, click patterns, time spent on the site, device type, and general (city-level) location.
- Cookies: Our website uses cookies to enhance user experience, remember preferences (such as accessibility settings), and maintain secure session functionality. We do not use cookies for advertising or third-party tracking.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and volunteer applications
- Process donations and send receipts
- Communicate updates, events, and opportunities (if you’ve opted in)
- Improve our website and outreach programs
- Maintain the security of our site and prevent spam or abuse
3. Data Sharing
We do not sell, rent, or share your personal information for marketing purposes.
- Donation transactions are securely processed through trusted third-party payment processors. Only the information required to complete the transaction is shared with those providers.
- Analytics data is collected anonymously and handled in accordance with the privacy policies of the analytics provider.
4. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to your personal data
- Request deletion of your data (subject to legal requirements, such as donation record retention)
- Opt out of analytics tracking through your browser or privacy settings
5. Data Security
We take reasonable technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure.
Sensitive data — including donations and form submissions — is encrypted and transmitted over secure HTTPS connections.
6. Changes to This Policy
We may update this Privacy Policy as our programs or website evolve. Any updates will include a revised effective date at the top of this page.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The Mama Edna Project
1393 Maynard Rd SE Cary, NC 27511
themamaednaproject@gmail.com
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